Privacy Statement
Please read the terms below before you provide us with any information.
By submitting information about yourself or others, you and they consent
to the use of such information as set out in this statement. We can not
guarantee the security of the Internet, but we will aim to protect your
privacy as much as is within our reasonable control. We may ask you on
this website to provide us with personal information so that we can in
turn give you the information or service you requested, or respond to
your queries or carry out certain administrative or other services in
relation to any existing policy you may have.
Personal Information
Personal information supplied by you will be treated in confidence by
Canada Life and will not be disclosed to any third parties, except with
your permission or in accordance with the law. Your information may be
transferred outside the European Union. Your personal information will
be held on the data systems of Canada Life, or those of our agents and
or subcontractors. We will also provide you (by post, telephone, fax or
email) with information on our products and services or those of our suppliers.
However if you do not wish to receive such information from us, please
inform us when contacting us.
Credit Checks
In the process of providing you with any requested product information
or services, we may carry out checks with licensed credit-reference agencies
and record such searches. As part of our checks and in order to prevent
possible fraud, we may also exchange information with other insurers or
relevant companies using various databases.
Customer Service Information
For training purposes calls to our Customer Service teams may be recorded
and/or monitored.
Protection of Information
Our site is secured physically by being contained in a secure location
and by limiting access to authorised personnel only, and from unauthorised
entry via the web by the use of firewalls. We protect personal information
sent to us over the web through the use of SSL (Secure Socket Layer) encryption,
an industry standard.
Changes
We reserve the right to make changes to this Privacy statement as and
when we deem to be appropriate. Any changes will be noted on this page
and on any other pages within this site. By continuing to use the services
provided on this website you consent to any changes made.
Page last updated September 8, 2005