Making a Complaint
At Canada Life our customers are key to our business and we are committed to having them at the forefront of our strategy and service. However even in the best organisation mistakes can occasionally happen or expectations may not always be met.
We regret that you have felt the need to make a complaint. However, we have a complaints handling process in place which can be viewed by clicking here. Or telephone 0845 6060708 for a copy to be sent to you in the post.
Should you wish to raise a complaint now, please contact us by phone on
0845 6060 708 or please click here to be taken to a form that can be completed and returned online.
Please be assured that all complaints are taken seriously and a thorough investigation into your concerns will be conducted.
Page last updated February 2011, ID2596
