Early Intervention Service

Day-One Absence Management at No Additional Cost

We offer all employers access to our Early Intervention Service as part of our Group Income Protection product. Absent employees have the best chance of making a successful return to work if they have access to effective rehabilitation from day one of their absence.


How to use the Early Intervention Service:

Early Intervention Service





What is the Early Intervention Service?

Our Early Intervention Service offers day-one onward absence management at no additional cost. If one of your employees is absent, your HR or line managers can call our dedicated helpline for immediate support and guidance.

The helpline is staffed with our in-house registered nurses, occupational therapists and vocational rehabilitation consultants. If we believe early intervention could help, we will contact the absent employee to discuss the absence and offer our support.

Once the employee has been contacted, we’ll compile a report offering practical help and guidance for you, as well as support for a return to work plan if appropriate.

Key Features

  • No forms required – a quick phone call is all it takes
  • No time constraints – just call the helpline for immediate support
  • We organise consent – so the employer doesn’t have to

Where can I find out more?

Employers can start using the service at any time. Just call the Early Intervention Helpline on 0117 916 4057 during normal office hours and our early intervention team will guide you through the process.

This website is for UK professional advisers only and is not approved for use by private customers.

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.