We have rebranded Retirement Advantage products as Canada Life. Visit our Retirement Account and Home Finance pages.
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Support Services

More Than Just a Financial Benefit 

At Canada Life, we believe insurance is about much more than just a financial benefit. So we’ve provided employers and their employees with a comprehensive set of Support Services, at no extra cost.

What’s Included With My Cover?

Depending on your policy, you will have access to up to five of the following:

 

GROUP INCOME PROTECTION

GROUP CRITICAL ILLNESS

GROUP LIFE ASSURANCE

EmployeeCare (EAP)

     

Early Intervention Service

     

BusinessCare

      

Second Medical Opinion (Best Doctors™)

     

Treatment Sourcing

      

Personal Nurse Service

     

Bereavement Counselling

     

Probate Helpline

     

Available on all CLASS policies

As part of our Group Income Protection cover employees have access to a range of Support Services at no extra cost.

EmployeeCare Facing a challenge? Overwhelmed at work? Struggling with stress, or dealing with debt? EmployeeCare can help with many of life's questions, anytime, 24/7, 365 days a year.

Early Intervention Service offers day-one absence management support.

BusinessCare gives employers the tools they need to comply with employment law, follow best HR practice and trade safely to protect their businesses.

The Second Medical Opinion service provides access to over 53,000 leading consultants worldwide.

The Treatment Sourcing service makes it easier for employees and their families to access convenient private healthcare at competitive prices.

Critical Illness Support Services:

The Second Medical Opinion service provides access to over 53,000 leading consultants worldwide.

The Treatment Sourcing service makes it easier for employees and their families to access convenient private healthcare at competitive prices

Personal Nurse Service provides long-term practical and emotional support over the phone with the same qualified nurse, for employees who make a Critical Illness claim.

Life Assurance Support Services

Bereavement Counselling offers unlimited access to a 24/7 bereavement helpline and up to four face-to-face or structured telephone sessions with a qualified counsellor.

The Probate Helpline The Probate Helpline provides access to probate experts covering family disputes, validity of wills, power of attorney and obtaining probate available Monday to Friday 8am to 8pm (not available on bank holidays).

BusinessCare on CLASS

Any questions? Call 0345 223 8000


This website is for UK professional advisers only and is not approved for use by private customers.

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.