Gillian

EIS case study - Laura - Group Insurance

Diagnosis
It was the day after Laura’s 30th birthday when she received her diagnosis. She had found a small, pea sized lump under her left breast and after seeking medical assistance, she was advised it was breast cancer. Laura was devastated by the news. She had been in her position at work for four years and enjoyed her job, but she was unsure as to how this news would affect her career. This worry, along with the obvious fear as to how the diagnosis would affect her physical health, led to a hugely traumatic time.


The next steps
Laura’s employers were at a loss as to how they could support such a valued employee. After a discussion with Laura, they decided to utilise the additional services received with their income protection policy, and make a referral to the Early Intervention Service (EIS). After the initial call to the EIS helpline, an EIS nurse was in contact with Laura within a few hours. Laura had already seen her consultant oncologist, however she still had some major concerns as to how her personal and professional life would be affected. The nurse was able to discuss her situation in great detail, and signpost her towards various support groups, credible literature and appropriate websites that could help with her worries. The nurse was also able to produce a return to work plan that Laura and her employer felt comfortable with. Laura felt much more in control of the situation and could start to plan her future more effectively.


Outcome
Laura underwent her treatment and followed her carefully thought-out return to work plan. Within six months she was back at work and coping well.

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