Webinar Vulnerable Clients 1360X784

Vulnerable clients

We explore consumer vulnerability and the approaches firms need to take in line with FCA guidance.

About the webinar

In this CPD qualifying webinar we will review the research of the regulator’s guidance towards vulnerable customers, explore dynamics of consumer vulnerability and what approaches firms need to take. We'll also consider what amendments to processes firms need to take in the light of the FCA’s Guidance.