How is Toothfairy health regulated?

Toothfairy is the UK's first dental app to be regulated by the Care Quality Commission (CQC), allowing remote diagnosis, triage and prescriptions.

Are the dentists trained and registered?

Yes, all Toothfairy dentists are trained in remote assessment and consulting, as well as UK registered and fully indemnified.

The service comes at no extra cost with all workplace protection policies. Some Toothfairy services come at an additional cost to the user. See above for more information.

Why are some services locked in the app?

Your employees need to input their access code in the ‘profile’ section before some options become available. If they’re still unable to access services, they can use the ‘chat’ option to speak with a dentist.

Toothfairy™

Dentist on demand

Toothfairy™ is the UK’s first health regulated, smart dental app. Designed by dentists and partnering with real dentists in the UK, Toothfairy provides instant access to advice, guidance and prescriptions, all from the comfort of home.

Key features

Dentist chat helpline

Unlimited access to a dentist chat helpline through the Toothfairy app. Get instant advice and guidance from real UK dentists.

Signposting and clinic referrals

If the dentist thinks physical intervention is needed, they’ll identify the issue, signpost further help and help employees find an appointment or local clinic.*

Videos and articles

Educational videos and articles to help employees improve their oral health and prevent issues in future.

Services available at an additional cost

Video consultations

Speak to a UK dentist through a video call for advice and guidance. Employees are charged for the video consultation when requesting this service through the app (£29 per appointment).

Prescriptions

Toothfairy dentists can provide private prescriptions if needed, but employees will be charged a £20 fixed admin fee and will need to cover the cost of the prescription from the pharmacy.

Treatment kits

Access to discounted cosmetic services such as teeth whitening, available from Toothfairy at an additional cost.

Who can use Toothfairy?

Toothfairy is available to all workplace protection policyholders at no additional cost.* It can be used by all your employees, whether insured or not. The service does not extend to family members.

*Employees will need to pay for any appointments arranged through Toothfairy.

How to access

1. Download the ‘Toothfairy’ app from the App Store or Google Play.

2. Complete your profile and enter the requested information.

3. In 'My Profile', click on 'Codes' and enter your company's access code.

Your company’s access code is your Canada Life scheme number. You can find this on your policy particulars or by asking your adviser. It should be a letter followed by a series of numbers. For example, Z12345.