How much does it cost?

Early intervention is included free of charge with all our income protection policies.

How do I access the service?

Please complete our <a href="/workplace-protection/support-services/early-intervention-service/eis-referral-form/" title="EIS Referral Form">referral form</a> or contact the helpline on <a href="tel:01179164057" target="_top">0117 916 4057</a> for advice on any absence. Lines are open from Monday to Friday, between 9am and 5pm each day. You can also send our team an email at <a href="mailto:eis@canadalife.co.uk">eis@canadalife.co.uk</a>.

When is early intervention not appropriate?

Early intervention might not be suitable if it’s clear the employee will be absent for a very long time, perhaps due to a stroke or other serious condition. This is because it’s unlikely that we’ll be able to support a return to work before a claim becomes payable.

Early Intervention Service

Day-one absence management

Our Early Intervention Service helps absent employees return to work. Our experienced in-house team provide support during the early stages of absence, increasing the chances of a successful return to the workplace. Just call our helpline for immediate support and guidance.

Features

Expert guidance

Guidance from our in-house team of experts
Expert support from day one of an employee’s absence

Flexible support

Support can range from general guidance to full return-to-work support
Our team can recommend other services you might have missed like occupational health or an employee assistance programme
Medically-endorsed return-to-work plans to help employees get back to work
Advice on absence duration and workplace adjustments