Technical services

We offer a range of support to help you meet your clients’ changing needs. Learn more about our ican Technical Services team, and find out how you can keep pace with industry developments.

Meet the ican wealth technical team

The ican wealth technical team are all industry-recognised experts specialising in trusts, estate planning, pensions, and retirement planning and tax. We’re here to provide you with award-winning technical help, support, and guidance.

As well as telephone and email technical support, the team talk and present at events and publish articles to financial media. We provide a range of technical material, from briefing notes and guides to presentations and training delivered through webinars, face-to-face and online meetings.

Along with offering direct assistance on complex cases, we focus on creating the quality technical support material you’ll find on ican academy, including our selection of CPD training.

John Chew

John has over 35 years' experience working with advisers within the UK and Internationally to help them navigate the broader issues of retirement and estate planning.

View profile

Liz Hardie

Liz is a tax, trusts and estate planning specialist with over 30 years of experience in financial services. Liz joined Canada Life from Technical Connection. Prior to that she spent 10 years in Prudential’s technical team.

View profile

Chris Kneen

Chris has over 10 years’ experience in the life assurance industry working in a technical capacity. His main area of focus is in offshore tax, trust and estate planning.

View profile

Ross Whittle

Ross has over 30 years’ experience within the retail financial services sector, qualifying as an IFA in 2015. He now focuses on tax and estate planning.

View profile

Hamish MacMurchie

Hamish has been employed by Canada Life International for 26 years, originally as a customer services advisor before becoming a Technical Services Consultant.

View profile

Stacey Love

Stacey has accumulated over 30 years of trusts, tax and estates experience, and is a fully qualified TEP with the Society of Trusts and Estate Practitioners (STEP).

View profile

Looking for support with annuity or home finance cases?

We’ve expanded our team to help with a wider range of queries. You can reach our specialists by emailing us here.

Contact us

Technical Eye

Access a range of in-depth articles about technical news, industry developments, and other must-knows for financial advisers.

Written by the ican wealth technical team, our Technical Eye magazine provides expert insights into a variety of topics.

Discover Technical Eye