Gain deeper insights into your clients’ decision making, and learn more about building positive client relationships.

Beyond financial expertise

By providing support to help you nurture productive client-adviser relationships, we offer so much more than a focus on technical knowledge. Use our soft skills resources to explore the intricacies of human psychology and better understand how your clients think about money.

You can add any CPD-qualifying training to your required hours, and we’ll send you a personalised certificate for the CPD learning you complete using ican academy.

HumanSense – behavioural psychology elearning

Have more meaningful conversations with your clients

With HumanSense – CPD-qualifying training for advisers in behavioural psychology. You'll find a total of six hours of CPD training modules available to support you to understand your clients' behaviour and their motivational traits. Which could help you to build stronger client-adviser relationships, unlock deeper conversations to create better outcomes.

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More info and useful resources

CPD at Canada Life

Grow your skillset with Canada Life’s CPD training. Discover tools and resources to support your CPD journey.

Learn more about CPD

The ican team

We’re proud to be the expert’s expert. Our team enjoys a wealth of experience, and our support is award winning.

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Technical Eye magazine

Access a range of in-depth articles about technical news, industry developments, and other must-knows for financial advisers.

Discover Technical Eye

Account manager

Have an account-related query? Get in touch with our team. We’re on hand to help with any questions you have.

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