Cookies Notice

This cookie notice tells you how and why Canada Life websites use cookies and what this means for you as a visitor to our website. It applies to information we collect about all visitors to our websites whether you are a professional adviser or member of the public.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site.

Click for full information about cookies.


How we use cookies

Canada Life uses cookies to improve the user experience and measure the use of our websites and Marketing activity. We may use the same cookie for more than one purpose.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as Canada Life is not responsible or liable for their privacy practices.

Cookies used by Canada Life websites do not collect personally identifiable information such as your email address etc.

For professional advisers receiving emails from Canada Life and clicking on a link to the website this will allow Canada Life to track their user journey.


Types of cookies

The list below explains the cookies we use and why:

The Cookies We Set

  1. Strictly Necessary cookies
    The purpose of using strictly necessary cookies is to deliver basic functionality to the website, such as page navigation. The website cannot function properly without these cookies. Most of these cookies are deleted when you leave the site.

    Some examples include:

    • Forms related cookies
      When you submit data to/ through a form such as those found on contact pages or comment forms cookies may be set to remember your user details such as email address for future correspondence.

    • Account related cookies
      If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

    • Login related cookies
      We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

    • Email newsletters related cookies
      This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

    • Surveys related cookies
      From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

  2. Site preferences cookies – Functional Cookies
    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

  3. Measurement & statistics cookies
    This site uses Google Analytics for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    We provide digital services to Advisers and customers and we want to measure the effectiveness of those services, thus it's important for us to understand how many of our users purchase or start & complete an application process or use a digital tool or service.

    Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

    From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

 

Marketing Cookies
We also use Marketing cookies to deliver, target and retarget users with digital advertising

Advertising Cookies

  • Targeting cookies.
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

  • Remarketing.
    We use these cookies to show relevant adverts to users who have previously visited our site, as they browse other websites. We also use these cookies to generate profile information in order to allow us to market to people with similar profiles. Remarketing services we use include Facebook, Google, Twitter and LinkedIn.

We recommend that you allow cookies so your experience isn’t hindered however you can choose to opt-out of receiving all or only selected categories of our cookies at any time. Do bear in mind that your experience may not be as smooth as some of our functionality depends on them.

  • Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Linked-in & YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

 

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised and regulated by the Financial Conduct Authority.