Extra help and support

Discover the additional help and support we offer for when you need it most

We understand that everyone’s situation is different. Whether you’re dealing with a financial scam, need extra support due to health or accessibility needs, are looking for help with our products, or coping with a bereavement — we’re here to support you.

Choose the option that best fits your needs below, or contact us directly if you’d prefer to speak to someone.

How we can help you today?

Physical and mental health

We're here to support you with physical and mental health issues. Find out some of the ways we can help and tell us about your needs.

Support with health

Money worries

Many things can cause money worries, but we're here to support you. Find out how we can help with your situation and how to get in touch.

Help with money worries

Life-changing events

We're here to help you navigate any big changes in life, from whether it's a change in responsibilities, bereavement, or another major life event.

Support with life events

Protect yourself from fraud

Whether you're a victim of a scam or suspect fraudulent activity, find information and guidance here.

Fraud support

Advice and account management

Financial advisers

Learn more about how you can benefit from a certified financial adviser.

Find a Financial Adviser

Customer portals

Log in to your account and manage your policies with ease.

Register or log into our portals