Important information

We are currently experiencing technical difficulties with our Isle of Man phone line. We hope to have this rectified as soon as possible. In the meantime please email us on customerconnecthub@canadalifeint.com. Thank you for your patience.

How it works

All our technical information in one place.

How it works is the home for our workplace protection technical material. Here you’ll find everything you need to know about our policies, including who can be covered, the options for cover and how to run your policy.

Group Life Insurance

Find out how our group life insurance policies work, including who can be covered, how to go on risk and what’s covered.

How it works

Group Income Protection

Find out how our group income protection policies work, including who can be covered, how to go on risk and what’s covered.

How it works

Group Critical Illness

Find out how our group critical illness policies work, including who can be covered, how to go on risk and what’s covered.

How it works

Flexible Benefits

Find out how our flexible benefit policies work, including who can be covered, how to go on risk and what’s covered.

How it works

Next steps

Adviser support

Find answers to commonly asked questions, helpful links, tools and contact details.

Learn more

Technical support

A range of technical content and training materials to help you support your clients.

Learn more

Get in touch

Call customer services

0345 223 8000

or send an email

Monday – Friday 9am to 5pm

Other contacts