Where can I find our access code?

Speak to your employer or HR team to find your access code. It should be a letter followed by a series of numbers. For example, Z1234.

How is Toothfairy health regulated?

Toothfairy is the UK's first dental app to be regulated by the Care Quality Commission (CQC), allowing remote diagnosis, triage and prescriptions.

Are the dentists trained and registered?

Yes, all Toothfairy dentists are trained in remote assessment and consulting, as well as UK registered and fully indemnified.

The service comes at no extra cost with all workplace protection policies. Some Toothfairy services come at an additional cost to the user. See more detailed information on the <a href="/workplace-protection/support-services/toothfairy/employer/" title="Employer" data-anchor="#">Employer information page</a>.

Why are some services locked in the app?

Employees will need to input their access code in the ‘profile’ section before some options become available. If you’re still unable to access services, you can use the ‘chat’ option to speak with a dentist.

Toothfairy™ dental care app partnership with Canada Life

Toothfairy™ is the UK’s first health-regulated, smart dental app. Designed by dentists and partnering with real dentists in the UK, Toothfairy™ provides instant access to advice, guidance and prescriptions, all from the comfort of home.

All Canada life workplace protection policyholders have access to Toothfairy™ at no additional cost as part of a benefits scheme. It can be used by all your employees, whether insured or not.

Why use Toothfairy™?

Toothfairy™ instantly connects employees with real UK dentists – a highly valuable benefit with UK dentists at a 10-year low and 22% unable to see an NHS dentist²
1.2 million working days are lost to dental problems each year³ – Toothfairy™ can prevent the need to visit a dentist in person
Dental problems can have a negative effect on our overall well-being – Toothfairy™ provides instant access, as many are struggling to see NHS dentists
Toothfairy™ can complement any dental plans in place, providing advice and guidance on treatment plans or issues
7 in 10 patient queries are resolved through the app¹

Who can use Toothfairy™?

Toothfairy™ is available to all workplace protection policyholders at no additional cost.* It can be used by all your employees, whether insured or not. The service does not extend to family members.

*Employees will need to pay for any appointments arranged through Toothfairy™.

How to access the Toothfairy™ app

1. Download the ‘Toothfairy’ app from the App Store or Google Play.

2. Complete your profile and enter the requested information.

3. In 'My Profile', click on 'Codes' and enter your company's access code.

Your company’s access code is your Canada Life scheme number. You can find this on your policy particulars or by asking your adviser. It should be a letter followed by a series of numbers. For example, Z12345.

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Key features and benefits of Toothfairy™

Unlimited access to advice and guidance from real UK dentists
Signposting and help to find a local clinic or appointment*
Private prescriptions issued in 24 hours

Videos, articles and tips to improve oral health
Cosmetic services such as tooth whitening and straightening are available at an additional cost to the user