Important information

We are currently experiencing technical difficulties with our Isle of Man phone line. We hope to have this rectified as soon as possible. In the meantime please email us on Thank you for your patience.

Bereavement Counselling

Expert bereavement support - Workplace Protection

Losing someone close can be devastating – no one should go through it alone. Our bereavement counselling service provides up to four sessions with a qualified counsellor.


  • Access to a dedicated bereavement counselling helpline
  • Up to four structured telephone counselling sessions*
  • Confidential support and advice from HCPC registered Psychologists
  • Practical advice on areas including self-help, relevant charities and other support groups

Who can use the service?

It’s free to use for:

  • All UK-based employees under a Group Life Insurance policy and their immediate family** who live in the same household.

*Adults (18+) receive, based on clinical assessment, up to 4 structure telephone sessions. Children (under the age of 18) are eligible for a 90-minute session.

**Immediate family includes an employee’s spouse, partner, parent or sibling living in the same household. It can also be used by any legal dependant under the age of 21 in full-time education or any other legal dependant who is dependent on the employee because of disability.

This service is non-contractual, provided through Canada Life and can be altered or withdrawn at any time.

Bereavement Counselling

Call us if you’d like immediate support.

0800 912 0826

Need an adviser?

Get a tailored quote for this product from a financial adviser. To find one, visit Unbiased.

Find a Financial Adviser

Also worth knowing

WeCare now available

WeCare is now available for all Group Income Protection customers, providing a 24/7 online GP, mental health support and much more.


We've updated our wellbeing calendar

Explore our all-new and improved wellbeing calendar. Full of support, resources and inspiration designed to help you develop your workplace wellbeing strategy.

Explore calendar

Key documents

Bereavement Counselling flyer
A flyer for employees

Why choose us for life insurance
Key reasons to choose us

Our support services

We offer a wide range of support services with all our policies. Learn more about the support we provide.

Probate Helpline

Professional advice from probate experts

Learn more


24/7 online GP, mental health support and virtual wellbeing

Learn more


Perks, discounts and cashback

Learn more

Personal Nurse Service

Emotional and practical support

Learn more

Second Medical Opinion

Second opinions from leading consultants

Learn more

Early Intervention Service

Day-one absence management

Learn more


Personalised mental wellbeing support

Learn more


Dentist on demand

Find out more

ToothFairy is here!

Say hello to the UK’s first health regulated, smart dental app. Now available to all workplace protection customers.

Learn more

myStrength now available to all policyholders

Discover our new personalised mental wellbeing app, available to all workplace protection customers at no extra cost.

Learn more

Next steps

Need an adviser?

Get a tailored quote for our products from a financial adviser.

Find a Financial Adviser

Customer support

Find answers to commonly asked questions, helpful links, tools and contact details.

Customer support

Get in touch

Call customer services

0345 223 8000

or send an email

Monday – Friday 9am to 5pm

Other contacts