Workplace Protection Support Services Bereavement Counselling 1360X784

Bereavement Counselling

24/7 bereavement support

Losing someone close can be devastating – no one should go through it alone. Our bereavement counselling service gives people time and space to talk about their feelings. It provides unlimited access to a 24/7 helpline and up to four sessions with a qualified counsellor.


  • 24/7 access to the bereavement counselling helpline
  • Up to four face-to-face or structured phone counselling sessions with a qualified bereavement counsellor
  • Face-to-face counselling can take place at a convenient location close to home or work
  • Confidential advice accredited by the British Association for Counselling and Psychotherapy (BACP)
  • Practical advice on areas such as self-help, relevant charities and other support groups
  • Available to employees, their immediate family and colleagues

Who can use the service?

Bereavement counselling is included with our life cover. It’s free to use for:

  • All employees covered under a group life insurance policy
  • Immediate family members of the employee, which includes spouses, partners, registered civil partners, parents, siblings and children over 16.
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Bereavement Counselling

Call us if you’d like immediate support.

0800 912 0826

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Get in touch

Call customer services

0345 223 8000

or send an email

Monday – Friday 9am to 5pm

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