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Expert bereavement support - Workplace Protection
Losing someone close can be devastating – no one should go through it alone. Our bereavement counselling service provides up to four sessions with a qualified counsellor.
It’s free to use for all UK-based employees under a Group Life Insurance policy and their immediate family** who live in the same household.
You can call us anytime on 0800 912 0826
If you’re a British Sign Language user, you can use SignLive to connect to a counsellor via an interpreter.
Just log in to the SignLive app on iOS, Android, or visit their website and search for “Teladoc Health UK” in the Community Directory.
The first time you use SignLive you’ll need to complete a one-time registration. This will keep your account secure and allow us to call you back if needed.
For more information on SignLive and answers to frequently asked questions click here.
*Adults (18+) receive, based on clinical assessment, up to 4 structure telephone sessions. Subject to a parental consultation and clinical suitability, children (under the age of 18) are eligible for a 90-minute session.
**Immediate family includes an employee’s spouse, partner, parent or sibling living in the same household. It can also be used by any legal dependant under the age of 21 in full-time education or any other legal dependant who is dependent on the employee because of disability.
This service is non-contractual benefit, provided through Canada Life and can be altered or withdrawn at any time.
Monday – Friday 9am to 5pm
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