Probate Helpline

Professional advice from probate experts

When someone dies, you might be in charge of sorting out their estate – their property, money and possessions. It can be confusing, especially if you’ve never done it before. Our probate helpline puts your employees in touch with the experts who can give advice and financial guidance.

Features and benefits

  • Access to probate experts over the phone
  • Confidential advice
  • Financial guidance and advice on legal matters linked to the bereavement

The service can help you with:

  • Advice on contents of a will
  • Administration of estate
  • Finding missing beneficiaries
  • Applications for Grants of Representation
  • Deeds of renunciation
  • Applying for probate

Who can use the service?

It’s free to use for:

  • All UK-based employees under a Group Life Insurance policy and their immediate family* who live in the same household.

*Immediate family includes an employee’s spouse, partner, parent or sibling living in the same household. It can also be used by any legal dependant under the age of 21 in full-time education or any other legal dependant who is dependent on the employee because of disability.

This service is non-contractual, provided through Canada Life and can be altered or withdrawn at any time.

Probate Helpline

Call for expert advice

0808 164 3079

Monday – Friday 8am - 8pm

Need an adviser?

Get a tailored quote for this product from a financial adviser. To find one, visit Unbiased.

Find a Financial Adviser

Also worth knowing

WeCare now available

WeCare is now available for all Group Income Protection customers, providing a 24/7 online GP, mental health support and much more.

Explore

We've updated our wellbeing calendar

Explore our all-new and improved wellbeing calendar. Full of support, resources and inspiration designed to help you develop your workplace wellbeing strategy.

Explore calendar

Key documents

Probate helpline flyer
A flyer for employees

Why choose us for life insurance
Key reasons to choose us

Our support services

We offer a wide range of support services with all our policies. Learn more about the support we provide.

Bereavement Counselling

Expert bereavement support

Learn more

Second Medical Opinion

Second opinions from leading consultants

Learn more

Perks

Perks, discounts and cashback

Learn more

Personal Nurse Service

Emotional and practical support

Learn more

Early Intervention Service

Day-one absence management

Learn more

WeCare

24/7 online GP, mental health support and virtual wellbeing

Learn more

myStrength

Personalised mental wellbeing support

Learn more

Toothfairy™

Dentist on demand

Learn more

ToothFairy is here!

Say hello to the UK’s first health regulated, smart dental app. Now available to all workplace protection customers.

Learn more

myStrength now available to all policyholders

Discover our new personalised mental wellbeing app, available to all workplace protection customers at no extra cost.

Learn more

Next steps

Need an adviser?

Get a tailored quote for our products from a financial adviser. To find one, visit Unbiased.

Find a Financial Adviser

Customer support

Find answers to commonly asked questions, helpful links, tools and contact details.

Customer support

Get in touch

Call customer services

0345 223 8000

or send an email

Monday – Friday 9am to 5pm

Other contacts