Adviser support
Find answers to commonly asked questions, helpful links, tools and contact details.
Group Income Protection
All our Group Income Protection technical information in one place.
Find out how our group income protection policies work, including who can be covered, how to go on risk and what’s covered.
Group Income Protection
Introduction to Group income protection
Cover for an individual who is not in the UK
When can cover start for a new employee?
When does cover stop for individuals?
Who can we insure?
Benefit options
What earnings can be covered?
How is the cost calculated?
Legal information
What is needed to provide a quote?
A guide to understanding your quotation
Cover for an individual who is absent from work
Exclusions on benefits paid
Limitations on benefits paid
What we expect of our customers
Guide to assuming risk for a policy
Support services
Claim form
Claim guide for employees
When can the policy be cancelled?
Premium payments
Medical underwriting guide
Adding an individual to the policy
Guide to the annual revision of a policy
Understanding your account - Unit rated
Guide to making changes to a policy
Next steps
Technical support
A range of technical content and training materials to help you support your clients.
