Adviser support
Find answers to commonly asked questions, helpful links, tools and contact details.
Important information
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Thank you for your patience and we apologise for any inconvenience caused.
Group Life Insurance
All our Group Life Insurance technical information in one place.
Find out how our group life insurance policies work, including who can be covered, how to go on risk and what’s covered.
Group Life Insurance
Cover for an individual who is not in the UK
When can cover start for a new employee?
When does cover stop for individuals?
Who can we insure?
Death in service pension benefits options
Group life lump sum benefit options
What earnings can be covered?
How is the cost calculated?
Legal information
What is needed to provide a quote?
A guide to understanding your quotation
Claim payment limitations due to a catastrophe
Cover for an individual who is absent from work
Lifetime allowance protection
Discretionary trusts
What we expect of our customers
Support services
Guide to assuming risk for a policy
Bereavement Counselling & Probate Helpline
Claim form
Partner life assurance claim form
Life claims guide
When can the policy be cancelled?
Premium payments
Medical underwriting guide
Adding an individual to the policy
Understanding your account - Unit rated
Guide to the annual revision of a policy
Guide to making changes to a policy
Next steps
Technical support
A range of technical content and training materials to help you support your clients.
