John's Story - Personal nurse service

John suffered a heart attack and was rushed to hospital for emergency treatment. When he returned home his insurance agent told him that his businesses’ Canada Life Critical Illness insurance included the help of a Personal Nurse Service in partnership with RedArc. He was pleasantly surprised to receive their first call within two days of his claim being submitted to Canada Life.

His designated Personal Nurse Adviser discussed how she could help John with his recovery. He told her about the circulation problems which were giving him cold hands and tingling sensations in his feet. She arranged for him to go to a series of reflexology sessions which removed the discomfort.

John was delighted with the service provided by his Personal Nurse Adviser. It was an added benefit he had not expected to receive. He valued the opportunity to phone her at any time very highly.

“I was treated with respect, decency and humanity. I can’t thank Canada Life and their Personal Nurse Adviser enough. They’ve done a great job and made an old man happy!”

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.