We have planned maintenance work this weekend, which may impact some secure services as from 7:30pm on 20th Oct, apologies for any inconvenience caused.

Data Protection Notice

Any personal information provided to Canada Life Limited, (referred to as 'Canada Life' in this notice) as data controller will be treated in accordance with the Data Protection Act 1998.

By using this website and or/submitting personal information to Canada Life you consent to Canada Life using and sharing your personal information as set out in this notice. If submitting personal information about another person, you confirm that you have their consent to provide such information to Canada Life and for their information to be used as set out in this notice.

Variation

Canada Life may vary this notice from time to time and any changes will be posted on this page.   

Using personal information

Canada Life uses personal information to undertake any activity relating to its policies, products and services and, where relevant, to process applications, set up and administer policies, products and services and handle any claims.

Given the global nature of Canada Life's business, it may be necessary to transfer information to countries outside the European Economic Area 'EEA' in order to provide Canada Life's services. 

Sharing personal information 

Canada Life may share personal information:

  • with other Canada Life group companies including those outside the EEA;
  • with any of its or their service providers, reinsurers and regulators; 
  • with other insurers and government agencies, including without limitation Her Majesty's Revenue and Customs 'HMRC';
  • with other companies, organisations and associations and credit reference agencies in order to prevent, detect or investigate crime; 
  • for employer-related products and services, with the employer, the trustee(s) and their agents; 
  • for insurance related products, with your own doctor or relevant medical professionals; and/or
  • in any circumstances if permitted or required to do so by law or if Canada Life has consent to do so. 

Accessing personal information

A person whose personal information is held by Canada Life has various rights including the right to:

  • have any incorrect personal information corrected; and/or
  • access the personal information Canada Life holds for which a fee may be charged. 

To do so and/or if you need more information, please contact Canada Life at Canada Life Place, Potters Bar, Hertfordshire EN6 5BA. Telephone: 0345 606 0708

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.