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Probate Helpline

Bereavement Support

Professional Advice From Probate Experts

Dealing with the estate of someone who has died can be a challenging task. The Probate Helpline supports employees and their families when managing a wide range of legal, financial and administrative matters, at an emotional time.

The Probate Helpline provides access to probate experts covering family disputes, validity of wills, power of attorney and obtaining probate.

All employees who are covered under a Canada Life Group Life Assurance policy or the immediate family of a deceased member can make use of the service. “Immediate family” can include a spouse, partner, registered civil partner, parent, sibling, child over 16 or carer. It also includes anyone who is dealing with the deceased member’s estate. If the caller is in the UK, access to the service is completely free.

Probate Helpline

  • Confidential advice on all aspects of obtaining probate
  • Financial guidance and legal matters linked to the bereavement
  • The Probate Helpline can assist with tax issues, the settlement of debts, family disputes, validity of wills, estate administration, gifts and legacies, power of attorney and more

How To Access?

If you need to use this service, you can call 0808 164 3079 Monday to Friday from 8am to 8pm. Service is unavailable over bank holidays.
This service is powered by LifeWorks, an established name in the provision of business-to-business health and wellbeing solutions.

Call the Probate Helpline


Any questions? Contact our Customer Service Centre.

0345 223 8000

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.