Update my details
Change your address or bank details. Or, tell us a policyholder has passed away.
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Description -
Product support
If you're an existing customer, you can get help with managing your Canada Life products, including:
- how to make changes and updates
- answers to common questions
- product-specific contact details
Our team is available to support you throughout the process, ensuring you have the right information at the right time.
Product supportNotify us of a bereavement
To assist you during this difficult time, we've simplified the process of letting us know about the loss of a loved one. Our dedicated bereavement team is here to support you every step of the way.
How we can help
Manage my account
Make a claim, switch or withdraw funds, check your tax code and more.
General Enquiries
Find out who to get in touch with when discussing your product or policy.
Visit our contact centre
Find contact details for our customer service teams who’ll be happy to help.
Financial crime support
Stay safe online with these useful tips
Fund Centre
Explore all our available funds. See our price lists, fund performance, factsheets and more.
Tell us about your needs
If you have a disability, health condition, or other need that affects how you prefer to receive our services, please let us know so we can make the right adjustments for you.
Advice and account management
Need an adviser?
Get a tailored quote for this product from a financial adviser.
Product Specific Support
Contact details and common questions for each of our products or policies.
Defined benefit pensions
Understand how defined benefit pensions work, including how your income is calculated, how they support you in retirement and what happens if you’re considering transferring.
- What is a defined benefit pension?
- What is a defined benefit pension transfer?
- Defined benefit vs defined contribution pensions
- How is defined benefit pension income calculated
- How your defined benefit pension supports you in retirement