Financial advisers
Learn more about how you can benefit from a certified financial adviser.
Extra help and support
Discover the additional help and support we offer for when you need it most
We understand that everyone’s situation is different. Whether you’re dealing with a financial scam, need extra support due to health or accessibility needs, are looking for help with our products, or coping with a bereavement — we’re here to support you.
Choose the option that best fits your needs below, or contact us directly if you’d prefer to speak to someone.
How can we help you today?
Are you dealing with a recent loss?
Coping with loss is never easy, find helpful resources and how to notify us so we can support you through this difficult time.
Bereavement support
Do you need additional support?
Whether you need braille, hearing aids or income support, whatever you are facing, let us know how we can best support your needs.
Additional support
Looking for general product support?
If you're an existing customer looking for policy or product-specific contact details, you can find them listed here.
Product support
Do you need guidance on scams?
Whether you're a victim of a scam or suspect fraudulent activity, find information and guidance here.
Spot avoid and report scamsGeneral contacts and customer portal access
Customer portals
Log in to your account and manage your policies with ease.