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Second Medical Opinion

Best Doctors - Group Critical Illness

Expert Second Medical Opinion Service

If faced with a health problem, most of us would like clear, definitive answers. The Second Medical Opinion is offered as part of our Group Income Protection and Group Critical Illness products. It gives employees and their immediate family access to the best available medical advice in the world.

The Second Medical Opinion service provides access to over 53,000 leading consultants worldwide. They offer second opinions on diagnoses and treatments for almost any condition.

Group Income Protection
  • All UK-based employees of a policy whether insured or not
  • Immediate family* members of the employee
Group Critical Illness
  • UK-based employees covered under a Group Critical Illness policy
  • Immediate family* members of the employee

*Immediate family includes any spouse, partner, parent or sibling living in the same household; any legal dependant under the age of 21 and in full time education; or any other legal dependant who is dependent on the member because of disability.

Access an Expert  

  • Locates a world-leading expert on nearly any condition
  • Arranges a full review of the medical condition in question
  • Receive a full diagnosis, and comprehensive report with recommendations
  • Health questions answered
  • Helps find the best doctor for the condition

Online Portal

  • Register for Doctor Online and e-mail medical questions confidentially to an expert
  • Receive answers to medical questions within 72 hours
  • ‘Health Navigator’ helps check symptoms and get trusted advice
  • Extensive library of wellbeing tools, videos and literature
  • Access to FindBestDoc and FindBestCare
  • Details of up to three expert consultants to provide appropriate treatment
  • Medical and travel arrangements made if treatment is chosen outside of the UK

Access the Second Medical Opinion service by calling 0800 085 6605. You can also register online at

Second Medical Opinion

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.