Canada Life UK has appointed Paul Russell as its Chief Information Officer (CIO), further strengthening the IT and Change leadership team.
Paul joins from start-up Upside Saving, where he was founder and Chief Technology Officer. He has more than 20 years of experience of building complex online customer experiences and has broad and deep experience of the best of modern digital engineering approaches, technologies, and architectures. He has worked across several industries, including IT service management company Smart 421, and financial services, including Legal and General and Aviva.
Caroline Dibbs, Chief Operating Officer at Canada Life comments:
“We’re thrilled to welcome Paul to Canada Life. His entrepreneurial spirit and experience leading a start-up will be vital in supporting our ambitious plans across the portfolio. I’m very excited to have him on board for this journey as we develop our technology expertise and customer understanding.”
Paul Russell said:
“This is a great time to join a business which is part way through a significant transformation and IT change programme. I look forward to working with the team to help navigate through this complex programme of work to deliver a better adviser and customer experience.”