Natalie
Scheme Implementation Consultant
Customer Service Team Leader
I took the Chartered Insurance Institute FA1 exam last summer and passed the CF1 exam just before the UK COVID-19 lockdown. I took the exams to help me in my role as a team leader in customer services. I found the experience challenging, but I’m so pleased with the outcome. It was definitely worth the hard work. CII have lots of tools to help with revision - the app and website really helped me with exam practice. My studies have helped me develop and increase my knowledge of the industry, which has made more confident in work.
Scheme Implementation Consultant
Project Manager
Risk and Controls