Existing Customers

Canada Life Limited policyholders only

To discuss your existing policy with a member of our Customer Service Team, please call
0345 606 0708 and we will be happy to help you.

The following forms can be printed and posted to us at
Canada Life Customer Service Team, Canada Life Place, Potters Bar, Hertfordshire, EN6 5BA.

My contact details have changed

I'd like to submit a fund switch request and/or redirection

I'd like to change the bank account I pay my direct debit from

If you would like to correspond with us via email about your policy, for data protection reasons we need you to complete the necessary security checks before we can reply via email. Please print and complete our Email Verification form. Please note you only need to do this once.

You can email our Customer Service Team on customer.services@canadalife.co.uk.

The Unit Trust and OEIC manager for Canada Life Unit Trusts, OEICs, ISAs and PEPs is Capita Financial Managers Limited. You can contact Capita via email at technical.services@capitafinancial.co.uk

Discover Our Products


The Retirement Account

A pension and retirement solution designed specifically for its flexibility to adapt to clients’ evolving needs, at any stage of life. It’s unique in enabling a blend of guaranteed income and drawdown coupled with an extensive investment proposition.

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Wealth Preservation Account

The Wealth Preservation Account (WPA) from Canada Life International can offer an alternative way of supplementing income. It also helps to reduce any potential inheritance tax payable.

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Wealth Preservation Europe Account

The Wealth Preservation Europe Account (WPEA) from Canada Life International Assurance (Ireland) offers an alternative way of supplementing income. It also helps to reduce any potential inheritance tax payable.

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Lifetime Annuities & Scheme Pension

The Lifetime Annuity and Scheme Pension can provide a guaranteed income for the rest of your life

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Offshore Savings Account

The Offshore Savings Account (OSA) will appeal to UK investors looking to invest regular amounts in an international environment with the ability to pay additional amounts at any time.

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Trustee Investment Plan

The Trustee Investment Plan (TIP) is an investment plan for you as a trustee of an occupational pension scheme or as a member of a self-invested personal pension scheme.

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Fixed Term Income Plan

The Fixed Term Income Plan (FTIP) is a drawdown product that can provide you with guaranteed income and growth in the form of a Guaranteed Maturity Value (GMV) or a combination of both for a fixed term.

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You might be interested in . . .

Lifetime Annuities & Scheme Pension

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Trustee Investment Plan

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Pension Investment Plan

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CanRetire Flexible Drawdown Plan

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Fixed Term Income Plan

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Wealth Preservation Account

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Careers at Canada Life

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.