We have rebranded Retirement Advantage products as Canada Life. Visit our Retirement Account and Home Finance pages.
Advisers looking to use MyAccess should login to our Adviser Connect Portal.

Contact Us

We understand that your time is precious and it’s important that when you need to get in touch, you can do so quickly and easily.

We are just a phone call away and all of our customer service teams are located in house for your convenience.

Any calls made to 0345 numbers from within the UK are charged at the local rate. 

Please choose from the following options to select which office you would like to contact.

Canada Life UK

Address

Canada Life Limited
Canada Life Place
Potters Bar
Hertfordshire
EN6 5BA

Call us

By phone:

+44 345 722 6232

Monday to Friday 9am to 5pm

Email us

FAQs

Contact Us

Home Finance

Address

Canada Life Limited
110 Cannon Street
London
EC4N 6EU

Call us

By Phone:

Monday to Friday 9am to 5pm

Email us

Adviser Support

hf-support@canadalife.co.uk

FAQs

The Retirement Account

Address

PO Box 4993
Worthing
BN99 4AE

Call us

By phone:

By fax:

0845 601 6070

Monday to Friday 8am to 6pm

Email us

Customer Services

ifaservice.ra@canadalife.co.uk

FAQs

Canada Life International Isle of Man

Address

Canada Life House
Isle of Man Business Park
Douglas
Isle of Man
IM2 2QJ

Call us

By phone:

By fax:

+44 1624 820 201

Monday to Friday 9am to 5pm

Email us

FAQs

Canada Life International Ireland

Address

Canada Life International Assurance (Ireland)
Irish Life Centre
Lower Abbey Street
Dublin 1
Ireland

Call us

By phone:

Monday to Friday 9am to 5pm

Email us

FAQs

Contact Us

Canada Life Group Insurance

Address

Group Insurance
3 Rivergate
Temple Quay
Bristol
BS1 6ER

Call us

Call us:

+44 345 223 8000

By fax:

+44 1707 671180

Monday to Wednesday 9am to 5pm. Thursday 9.30am to 5pm, Friday 9am to 5pm

Email us

Customer Services

groupcsc@canadalife.co.uk

FAQs

Canada Life Investments

Address

Canada Life Investments
1-6 Lombard Street
London
EC3V 9JU

Call us

By phone:

+44 345 722 6232

Monday to Friday 9am to 5pm

Email us

This website is for UK professional advisers only and is not approved for use by private customers.

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.