Important information

We are currently experiencing technical difficulties with our Isle of Man phone line. We hope to have this rectified as soon as possible. In the meantime please email us on customerconnecthub@canadalifeint.com. Thank you for your patience.

Adviser Support

Find help and support for your client’s products

Use our helpful finder tool to get support information for each of your client’s products. Find answers to commonly asked questions, helpful links, tools and contact details if you need to get in touch.

Find support for a product or policy

Select your client's product from the drop down list below

Need help with anything else?

Manage my account

Log in to our online portal to manage your account.

Learn more

Support my client

Find helpful links, contact details or answers to commonly asked questions.

Learn more

Fund Centre

Explore all our available funds. See our price lists, fund performance, factsheets and more.

Visit Fund centre

Useful adviser tools

Need help providing an estimate figure for your client? Use our interactive tools.

Adviser tools

Find the right learning

Browse ican academy’s full library of technical support and Continuing Professional Development resources

ican academy learning

Insights

Gain deeper insights into your clients’ decision making, and learn more about building positive client relationships.

Insights

Ways to get in touch

Visit our contact centre

Find contact details for our customer service teams who’ll be happy to help. 

Contact centre

Technical support

A range of technical content and training materials to help you support your clients.

Ican academy

Investment account switch and dealing requests

Quickly submit your switch and dealing requests with ease.

Switch & Deal now