Will I need to provide any more information?

In most cases, we’ll need to check you’re in good physical health and working your normal hours. We call this being ‘actively at work’; you can read full terms by clicking <a href="https://p3.aprimocdn.net/canadalifeuk/requirements-once-flexible-benefits-have-been-selected-flex-how-it-works.pdf">here</a>. In some circumstances and depending on your level of cover, we might also need you to complete a health questionnaire, but this usually isn’t required.

How will the benefit be paid?

We’ll pay the Trustees of the scheme, who should pass the payment to the chosen beneficiaries. This is usually done via bank transfer.

Who are the trustees?

The Trustee(s) are appointed by your employer, and can be a group of people or the company itself. Their main role is to administer the policy, establish the beneficiary, and make the claim payment.

Will I be charged for using the support services?

All services are completely free to use, but there is a cost for any private prescriptions ordered through the 24/7 GP consultation service.

Life Insurance: Flexible Benefits video

What is Life Insurance?

Nobody wants to think about dying. But it’s worth thinking about how your family would cope if the worst happens. Life insurance provides a cash pay-out to beneficiaries if you die. It’s a financial safety net that protects your family if the worst happens.

How can it help?

Financial security helps both you and your family at a difficult time
No medical underwriting in most cases
Support services, providing practical and emotional support
Simple sign-up process through your benefits platform
Claims are paid quickly and sensitively

Life Insurance: Flexible Benefits video

Your support services

We believe protection should be more than a financial benefit. That’s why we offer a wide range of support services with our cover, providing support whenever you need it.

WeCare

Your health and wellbeing app, designed to support you through every stage of life. With a 24/7 UK-based online GP, mental health helpline and counselling, a get fit programme plus much more WeCare helps look after your wellbeing. Using your phone, tablet or desktop, you and your immediate family* have access to thousands of experts, all from the comfort of home. Find out more.

Bereavement counselling

Our bereavement counselling service provides up to four telephone sessions with a qualified counsellor. Find out more.

Probate helpline

Our probate helpline provides access to probate experts who can help you with will writing, administration of estate, finding missing beneficiaries and applying for probate. Find out more.

myStrength

Choose the mental wellbeing support you need and get free personalised guidance to help you and your immediate family members, who are aged 16+, overcome life’s challenges. Find out more.

*Immediate family includes any spouse, partner, parent or sibling living in the same household; any legal dependant under the age of 21 and in full time education; or any other legal dependant who is dependent on the member because of disability. These services are non-contractual benefits provided through Canada Life and can be withdrawn or altered at any time.

Frequently asked questions

In most cases, we’ll need to check you’re in good physical health and working your normal hours. We call this being ‘actively at work’; you can read full terms by clicking here. In some circumstances and depending on your level of cover, we might also need you to complete a health questionnaire, but this usually isn’t required.

A full list of our Life Insurance FAQs can be downloaded here

Explore our other Flexible Benefits products

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Critical Illness for employees: Flexible Benefits video

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