Will I need to provide any more information?

In most cases, we’ll need to check you’re in good physical health and working your normal hours. We call this being ‘actively at work’; you can read full terms by clicking <a href="https://p3.aprimocdn.net/canadalifeuk/requirements-once-flexible-benefits-have-been-selected-flex-how-it-works.pdf">here</a>. In some circumstances and depending on your level of cover, we might also need you to complete a health questionnaire, but this usually isn’t required.

How will the benefit be paid?

We’ll pay the Trustees of the scheme, who should pass the payment to the chosen beneficiaries. This is usually done via bank transfer.

Who are the trustees?

The Trustee(s) are appointed by your employer, and can be a group of people or the company itself. Their main role is to administer the policy, establish the beneficiary, and make the claim payment.

Will I be charged for using the support services?

Support services are free for you to use. However, there are some additional charges for some Toothfairy services.

Our Flexible Benefits products

Our flexible benefits give you control of your workplace benefits package. You can choose the cover that works for you, whatever stage of life you’re at.

What is Life Insurance?

Nobody wants to think about dying. But it’s worth thinking about how your family would cope if the worst happens. Life insurance provides a cash pay-out to beneficiaries if you die. It’s a financial safety net that protects your family if the worst happens.

How can it help?

Financial security helps both you and your family at a difficult time
No medical underwriting in most cases
Support services, providing practical and emotional support
Simple sign-up process through your benefits platform
Claims are paid quickly and sensitively

Life Insurance: Flexible Benefits video

Your support services

We believe protection should be more than a financial benefit. That’s why we offer a wide range of support services with our cover, providing support whenever you need it.

Bereavement counselling

Our bereavement counselling service provides up to four telephone sessions with a qualified counsellor.

Probate helpline

Our probate helpline provides access to probate experts who can help you with will writing, administration of estate, finding missing beneficiaries and applying for probate.

myStrength

Choose the mental wellbeing support you need and get free personalised guidance to help you and your immediate family members, who are aged 16+, overcome life’s challenges.

Toothfairy

You have access to Toothfairy – the UK’s first health regulated, smart dental app. Toothfairy provides instant access to advice, guidance and prescriptions, all from the comfort of home.

Learn more about our support services

These services are non-contractual, provided through Canada Life and can be altered or withdrawn at any time.

Frequently asked questions

In most cases, we’ll need to check you’re in good physical health and working your normal hours. We call this being ‘actively at work’; you can read full terms by clicking here. In some circumstances and depending on your level of cover, we might also need you to complete a health questionnaire, but this usually isn’t required.

A full list of our Life Insurance FAQs can be downloaded here

Explore our other Flexible Benefits products

Partner Life Insurance: Flexible Benefits video

Watch our video introduction to Partner Life Insurance.

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Critical Illness for employees and partners: Flexible Benefits video

Watch our video introduction to Critical Illness for employees and partners.

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Critical Illness for employees: Flexible Benefits video

Watch our video introduction to Critical Illness for employees.