Constant requests from various lenders were taking their toll on Lucy’s health, both mentally and physically. Suffering from anxiety and depression and not knowing how to get her financial situation stable again, she decided to ask for help.
The root cause
Despite undergoing a reduction in her work hours, Lucy hadn’t curbed her spending to match. With support from EmployeeCare counsellors, she identified her reasons for spending beyond her means. As it turned out, the only time Lucy felt valued and respected was when she was being served in shops. This resulted in her out-of-control spending.
Getting back on track
Helping Lucy understand she could feel valued and appreciated without the need for spending was the next step. Once she realised this, a plan was devised as to how she could start repaying her debts. By the end of Lucy’s counselling sessions, she had regained her confidence and was able to adjust her lifestyle and spending patterns to suit her income.