Defined benefit pensions

Supporting your retirement

Your defined benefit (DB) pension with Canada Life is designed to give you the confidence to enjoy your retirement. Whether you’re new to Canada Life or have been with us for years, we’re here to provide the tools, support, and flexibility you need to manage your pension with ease.

We’re here to help

The fastest way to get answers to your questions is by using Contact Canada Life Pensions. To help you as quickly as possible, you’ll need the policyholder’s full name, date of birth, and if possible, their National Insurance number.

Get in touch

Contact Canada Life Pensions is our secure, online messaging portal, where you can ask us anything about your pension including:

  • Getting help with Canada Life OneView. Struggling to log in: Follow our step-by-step guide and get back online quickly.
  • Changing your personal details: Easily update your name, address, or nominated dependants.
  • Getting a retirement or transfer quote: Ask for a quote, upload your forms, or ask us something.
  • Asking about pension payments: Have questions about your payslip, P60, or payments? We’ve got you covered.
  • Letting us know about a bereavement: Tells us about the death of a loved one or follow up if you’ve already shared this with us.

If you are, or were, a Canada Life employee and member of the Canada Life UK Division Staff Pension Fund (Canada Life’s internal defined benefit scheme), you can manage your pension herehttps://www.canadalifepensions.co.uk/.

Prefer to get in touch another way?

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