WeCare

24/7 online GP, mental health support and get fit programme

When it’s difficult for people to visit their usual doctors, they can often turn to the internet for answers, or worse still – they don’t seek help at all.

Our new support service, WeCare, provides 24/7 access to UK-based GPs online. Using their phone, tablet or desktop, employees can speak to a doctor online, getting confidential advice and even private prescriptions. WeCare also provides up to 10 mental health counselling sessions with a qualified psychologist and access to a tailored get fit programme, delivered by fitness experts.

Health

  • GP Consultation – 24/7 access to a GP, via video or phone call, with no usage limitations. Employees can even get private prescriptions delivered to their front door.
  • Second Medical Opinion – Get a second opinion on almost any diagnosis, from one of 50,000 leading consultants worldwide.
  • Stop Smoking – On-going support and tips from a team of specialists to help quit smoking.

 

Mental Health

  • Mental Health Support – Qualified mental health counsellors provide therapy to guide employees in the right direction. They specialise in anxiety, stress and depression.
  • Burnout Prevention – A counsellor will work to address the symptoms of burnout before it becomes overwhelming.
  • Life Events Counselling – Receive personalised counselling sessions to help employees suffering after a traumatic experience.

All employees and their immediate family members receive up to 10 personalised counselling sessions, per issue experienced.

 

Wellbeing and healthy living

  • Healthy Diet – Hints and tips on how to improve your diet. From work lunches to inspired mid-week meals.
  • Get Fit Programme – Access to a custom four or eight week get fit programme, with a structured exercise and diet plan.
  • Diet Support – Receive guidance from a professional nutritionist, who will arrange a weekly diet plan, plus top tips when eating out.

This service is included with all CLASS policies at no extra cost.

It’s free to use for:

  • All UK based employees, whether they’re insured or not
  • Employees’ immediate family members (immediate family includes any spouse, partner, parent or sibling living in the same household; any legal dependant under the age of 21 and in full time education; or any other legal dependant who is dependent on the member because of disability.)

We send a unique access code to all eligible employers through their adviser. Use our WeCare – Employee Sales Aid to pass the code onto employees, along with more information about how WeCare can help.

 

Employees simply need to:

  1. Download the ‘WeCare Programme’ app from the App Store or Google Play. Alternatively, they can head to wecare-cl.com.
  2. On the ‘Log In’ page, click ‘Create Your Account’, where they’ll be prompted to enter the access code. As soon as the account is set up, all the services are ready to use.
  3. Select the service you want to use and follow the on screen instructions. A specialist will be in touch, typically with two hours.

Learn more about WeCare

 

 

Just send us a quick email and we'll be in touch soon.

 

WeCare is provided to Canada Life Limited customers by Teladoc Health.  This service is non-contractual and does not form part of your insurance contract with us.  If our partnership with Teladoc Health ends, the service can be withdrawn at any time.

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Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised and regulated by the Financial Conduct Authority.