Get in touch
Call customer services
0345 606 0708
Monday – Friday 9am to 5pm
24/7 bereavement support - Individual Protection
Losing someone close can be devastating – no one should go through it alone. Our bereavement counselling service gives people time and space to talk about their feelings. It provides unlimited access to a 24/7 helpline and up to four sessions with a qualified counsellor.
Bereavement counselling is included with our life and life plus critical illness cover. It’s free to use for you, or for you and your partner, if you have a joint life policy.
If you are a Life Insurance customer call 0800 069 8860. Please have your policy number to hand.
If you are a Life plus Critical Illness customer call 0808 164 3078. Please have your policy number to hand
Our phone lines are open Monday – Friday 9am to 5pm.
Monday – Friday 9am to 5pm
We offer a wide range of support services with all our policies. Learn more about the support we provide.
Counselling, advice and family support
Emotional and practical support
Second opinions from leading consultants
Professional advice from probate experts
1000+ rewards – on us
These services are complimentary, non-contractual benefits which can be altered or withdrawn at any time.
Get a tailored quote for our products from a financial adviser.
Find answers to commonly asked questions, helpful links, tools and contact details.