Workplace Protection Support Services Personal Nurse Service 864X480

Personal Nurse Service

Practical and emotional support

Our Personal Nurse Service provides practical and emotional support over the phone with the same qualified nurse, as often and as long as you need it. If your personal nurse thinks alternative treatments might be available, they can also arrange for a second opinion on your diagnosis and treatment options.

Features

Support and advice

  • Ongoing support throughout your illness
  • Help to understand your condition and what it means for you
  • A clear explanation of medical terms in simple, everyday language
  • If you’re unsure about your diagnosis and treatment options, your personal nurse adviser can arrange for a second medical opinion

For you and your family

  • Help to cope with a change in lifestyle
  • Guidance to help your family support you

Further help

  • Sign-posting to self-help groups and charities
  • Help to make the best use of services such as the NHS, social services and specialist charities

Who can use the service?

This service is available if you make a critical illness claim with a Life plus Critical Illness policy. It’s also available if you make a terminal illness claim with a Life Insurance policy.

 

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Key documents

Life plus Critical Illness guide
Find out more about our cover

Next steps

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Customer support

Find answers to commonly asked questions, helpful links, tools and contact details.

Customer support
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Get in touch

Call customer services

0345 606 0708

or send an email

Monday – Friday 9am to 5pm

Other contacts