How much does it cost?

This service is free to use.

How do I access Second Medical Opinion?

Existing customers can contact our customer services team by email, phone or post. Email: <a rel="noopener" href="mailto:customer.services@canadalife.co.uk" target="_blank" title="Email us">customer.services@canadalife.co.uk</a> Phone: 0345 606 0708 Or write to us at: Customer Services Department Canada Life Limited Canada Life Place Potters Bar Herts EN6 5BA

Second Medical Opinion

Q: Who can use the service?

It’s available to our policyholders, plus their spouse or partner if they have a joint life policy.

Second opinions from leading consultants

When it comes to health problems, we all want clear and definitive answers. Our Second Medical Opinion service provides access to over 20,000 UK consultants. They offer expert opinions on diagnoses and treatments for almost any condition.

Features

If you’re not already receiving support from a personal nurse, you’ll be allocated one when you request a second medical opinion. They’ll support you throughout the process.

Access an expert

Access to more than 20,000 leading consultants
Get an expert second opinion on your diagnosis or treatment
Get a face-to-face consultation
Helps you understand your condition and make informed choices on your treatment options

Personal nurse support

Your personal nurse will help you:

Prepare for your consultation
Understand the consultant’s findings
Make any changes the consultant has recommended

Who can use the service?

This service is included with our Life plus Critical Illness policies. It's also available to Life insurance customers making a terminal illness claim. It’s free to use for: