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Second Medical Opinion

Second opinions from leading consultants

When it comes to health problems, we all want clear and definitive answers. Our Second Medical Opinion service provides access to over 20,000 UK consultants. They offer expert opinions on diagnoses and treatments for almost any condition.


If you’re not already receiving support from a personal nurse, you’ll be allocated one when you request a second medical opinion. They’ll support you throughout the process.

Access an expert

  • Access to more than 20,000 leading consultants
  • Get an expert second opinion on your diagnosis or treatment
  • Get a face-to-face consultation
  • Helps you understand your condition and make informed choices on your treatment options

Personal nurse support

Your personal nurse will help you:

  • Prepare for your consultation
  • Understand the consultant’s findings
  • Make any changes the consultant has recommended

Who can use the service?

This service is included with our Life plus Critical Illness policies. It's also available to Life insurance customers making a terminal illness claim. It’s free to use for:

  • Policyholders
  • Your spouse or partner if you have a joint life policy

Accessing Second Medical Opinion

Get in touch if you want an expert medical opinion on a diagnosis or treatment. Call 0345 606 0708 9am to 5pm, Monday to Friday

Get in touch

Call customer services

0345 606 0708

or send an email

Monday – Friday 9am to 5pm


Contact our claims team

send an email

Also worth knowing

Our support services

We offer a wide range of support services with all our policies. Learn more about the support we provide.

Bereavement Counselling

24/7 bereavement support

Learn more


Counselling, advice and family support

Learn more

Personal Nurse Service

Emotional and practical support

Learn more

Probate Helpline

Professional advice from probate experts

Learn more

The Canada Life App

1000+ rewards – on us

Learn more

These services are complimentary, non-contractual benefits which can be altered or withdrawn at any time.

Next steps

Need an adviser?

Get a tailored quote for our products from a financial adviser. To find one, visit Unbiased.

Find a Financial Adviser

Customer support

Find answers to commonly asked questions, helpful links, tools and contact details.

Customer support

Get in touch

Call customer services

0345 606 0708

or send an email

Monday – Friday 9am to 5pm

Other contacts