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Our opening times during the festive season

If you need to contact us during the festive season our opening times will differ to normal. To find the correct department please select from the following list: 

 

 

 

 

 

 

Onshore Bonds 

 

0345 606 0708 or +44 1707 651 122

 

  Customer.Services@canadalife.co.uk

 

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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The Retirement Account 

 

Customer service:

 

 0800 032 7690

 

  customers.ra@canadalife.co.uk 

Adviser service: 

 

0800 032 7689

 

  ifaservice.ra@canadalife.co.uk

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Workplace protection/insurance

 

Customer and adviser service:

 

+44 345 223 8000

 

  groupcsc@canadalife.co.uk 

 

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Individual protection/insurance

 

Customer and adviser service:

 

0345 606 0708

 

  customer.services@canadalife.co.uk 

Sales: 

 

ipp.sales@canadalife.co.uk 

 

  

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Annuities and other retirement products 

 

Customer and adviser service:

 

0345 606 0708 or +44 1707 651 122

 

  customer.services@canadalife.co.uk 

 

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Bulk annuities

 

Customer service:

 

01392 356 570

 

  CanadaLifeBulkAnnuities@mercer.com 

 

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Canada Life International products 

 

Customer and adviser service:

 

+44 1624 820 200

 

  focus@canadalifeint.com 

 

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Home Finance 

 

Customer and adviser service:

 

0800 068 0212

 

  hf-customers@canadalife.co.uk

Adviser service: 

 

hf-support@canadalife.co.uk 

 

  

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 1pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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Canada Life Asset Management 

 

Contact details:

 

+44 345 722 6232

 

  contactclinvestments@canadalife.co.uk 

 

 

  

Date Opening times
Tuesday 15th December  Closed at 4pm
Monday 21st December  9am to 5pm
Tuesday 22nd December  9am to 5pm
Wednesday 23rd December 9am to 5pm
Thursday 24th December  9am to 5pm
Friday 25th December  Closed
Monday 28th December  Closed
Tuesday 29th December  9am to 5pm
Wednesday 30th December  9am to 5pm
Thursday 31st December  9am to 5pm
Friday 1st January  Closed

We'll return to our usual opening times from Monday 4th January. You can find these details here

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