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A third of UK workers say their organisation has a negative approach to mental health problems

  • Over half of UK employees have suffered from mental health issues while in employment
  • Employees describe their organisation’s approach to mental health as secretive, awkward or dismissive
  • A third say their organisation provides no support for mental health

Recent research from Canada Life Group Insurance reveals that over half (57%) of UK employees have suffered from mental health problems while in employment, and a third (33%) say their employer approaches mental health issues in a negative way.

Over one in ten (13%) employees say their organisation is dismissive and doesn’t take mental health problems seriously, while 12% say their organisation is uncomfortable and awkward when dealing with the subject. A further 8% say their employer is secretive about mental health, with no-one ever talking about it, thereby adding to the stigma that already exists around this subject.

Just one in twenty (5%) say their organisation is helpful when dealing with mental health and more than one in ten (12%) employees received a negative response after speaking to their employer about mental health issues, according to the findings. This paints a worrying picture of employer attitudes and suggests sufferers are likely to be deterred from discussing their condition. This also explains why less than half (47%) of employees suffering from mental health have opened up to their employer.

Support for mental health problems from employers lacking for at least a third of employees

Almost a third (32%) of employees believe their organisation provides no support for those experiencing a mental health problem and a quarter (25%) are unaware of the type of support their organisation offers. This raises concerns about the level of mental health support on offer and, even when it is available this suggests companies are failing to communicate it effectively.

Occupational health service and counselling services (both 23%) are the most common forms of support to be offered. However, fewer than one in five employees (18%) know they have access to an Employee Assistance Programme (EAP) which can be invaluable in providing advice and helping to identify and manage problems before they develop into issues that could result in absence from work.

One in five (22%) employees would like a trained, designated member of staff to discuss problems with and 19% would like counselling services, but only 16% want an EAP to be offered. This could suggest that employees themselves are unaware of the breadth of support available from EAPs.

Half of people who’ve experienced a mental health issue while in work (51%) agree UK employers need to do more to encourage good mental health among their staff. Almost a quarter (24%) say people with mental health problems are discriminated against in the workplace, indicating that drastic changes are needed.

Paul Avis, Marketing Director of Canada Life Group, comments:

“A worrying lack of understanding around mental health is emerging in the working world. It is crucial for employers to communicate with employees so they understand they won’t be penalised or treated differently if suffering from mental health problems. The sheer lack of awareness of mental ill health in the workplace is a very worrying trend when you consider over 50% of people experience these types of problems.

“Employees must feel able to confide in their employers when struggling with depression, anxiety or any other mental health conditions so they can receive whatever support they need. Failing to promote the importance of wellbeing or enhancing the stigma of mental ill health among employees will have a negative impact on collective morale and individual recovery in the long term.

“Far too few organisations have a clear programme to support those suffering from mental ill health and even fewer have communicated this effectively to their staff. The prevalence of mental ill health in the workplace shows how important it is that this changes. An Employee Assistance Programme, for example, is a great way of providing support at all stages of working life. Such benefits ensure workers feel valued and provide the necessary support should any problems occur, boosting morale and productivity.”

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Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.