We have rebranded Retirement Advantage products as Canada Life. Visit our Retirement Account and Home Finance pages.
Please be aware the Canada Life International offices will be closed from 5pm Friday 21st December, re-opening at 9am on Thursday 27th December. Then closed from 5pm on Friday 28th December and re-opening at 9am on Wednesday 2nd January 2019.

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Support Services - More Than Just a Financial Benefit

We are delighted to announce we have launched our improved Support Services.

 

At Canada Life, we believe insurance is about much more than just a financial benefit. That’s why we provide employers and employees with a wide range of services that give practical, emotional, legal and financial assistance.

 

What’s Included With My Cover?

Depending on your policy, you will have access to up to five of the following:

Support Services

What's New?

We have enhanced EmployeeCare, our Employee Assistance Programme, improved all Support Services material and made some small changes to the contact details.

 

New Contact Details

 

EmployeeCare

EmployeeCare - NEW Website URL & Registration Details

www.myemployeecare.com

Username: 72221     Password: employeecare

 

Probate

Probate Helpline - NEW Number

0808 164 3079

Call FREE any time of the day or night

 

BusinessCare

BusinessCareNEW Number

0330 053 5624

Call FREE any time of the day or night

 

New Support Services Material for Employers and Employees

Support Services Employee Guide As part of our Group Income Protection cover employees have access to a range of Support Services at no additional cost.

 

EmployeeCare provides confidential telephone, e-mail and face-to-face counselling, legal and medical advice, as well as an online Health Gateway to help track individuals’ fitness and wellbeing.

 

Early Intervention Service offers day-one absence management support.

 

BusinessCare gives employers the tools they need to comply with employment law, follow best HR practice and trade safely to protect their businesses.

 

The Second Medical Opinion service provides access to over 53,000 leading consultants worldwide.

 

The Treatment Sourcing service makes it easier for employees and their families to access convenient private healthcare at competitive prices.

The Second Medical Opinion service provides access to over 53,000 leading consultants worldwide.

 

The Treatment Sourcing service makes it easier for employees and their families to access convenient private healthcare at competitive prices

 

Personal Nurse Service provides long-term practical and emotional support over the phone with the same qualified nurse, for employees who make a Critical Illness claim.

Bereavement Counselling offers unlimited access to a 24/7 bereavement helpline and up to four face-to-face or structured telephone sessions with a qualified counsellor.

 

The Probate Helpline provide unlimited 24/7 telephone access to probate experts covering family disputes, validity of wills, power of attorney and obtaining probate.

Any questions? Call 0345 223 8000

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Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Canada Life International Limited and CLI Institutional Limited are Isle of Man registered companies authorised and regulated by the Isle of Man Financial Services Authority.

Canada Life International Assurance (Ireland) DAC is authorised and regulated by the Central Bank of Ireland.

Stonehaven UK Limited and MGM Advantage Life Limited, trading as Canada Life, are subsidiaries of The Canada Life Group (U.K.) Limited. Stonehaven UK Ltd is authorised and regulated by the Financial Conduct Authority. MGM Advantage Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.